In a competitive restaurant industry, it's crucial to attract more guests, maximize your revenue, and deliver exceptional service consistently. A dependable technology platform gives you the foundation to enhance service quality, boost efficiency, and improve both staff productivity and retention. Sidewerks offers a complete restaurant IT solution that helps you stand out and succeed.
We know what it takes to effectively support your restaurant business from a technology standpoint. Our friendly, experienced support team are available 24/7/365 to keep you operational and protect both your revenue and your reputation, ensuring the high availability and security of your systems.
An integral part of our support offering is 24/7 monitoring of your restaurant network and infrastructure. If any issues or irregularities arise, our US based restaurant IT support team is alerted and can act before there is an impact on your customer experience.
In this day and age, your customers expect to be able to connect to a secure and reliable WiFi service while dining in your restaurant. As a restauranteur, guest WiFi gives you the opportunity to gather invaluable customer contact details for marketing purposes in exchange for the provision of reliable WiFi.
Your restaurant CCTV is used to ensure that your customers, team, and property remain safe and secure at all times. As a vendor-neutral Managed IT Services provider, we work with a number of leading restaurant CCTV vendors to ensure that you have the optimal solution for your needs.
Your ability to recover from an incident and return to normal operations when something goes wrong will protect your brand and keep your customers happy. We will help you plan and test your business continuity on a regular basis and assist you when disaster strikes your restaurant business.
Delivering your restaurant applications and data via the cloud can make sense. The uniform experience helps with training and it reduces onsite issues, which leads to improved flexibility and a reduction of costs. That being said, it isn't right for everyone. We can help you determine whether or not it is right for you.
You collect a lot of data in the course of your operations. That is data that you are responsible for keeping safe. We will help you with your cyber security setup, with a view to keeping your data secure, protecting your brand, building trust in your restaurant, and reducing the risk of legal action.
You need to ensure that you safeguard your data just in case you are impacted by anything from a virus or security breach to data corruption or employee sabotage. We will work with you to ensure you have a fast, resilient, and secure backup of your data, ready for when the worst happens.
Our friendly team have a great deal of exposure to the full range of leading restaurant POS solutions. We are able to act as a reliable first point of contact for most issues, escalating any that we can't handle ourselves to your restaurant POS vendor for resolution.
With the rise in orders for home delivery, the need to provide guest WiFi and your general increased reliance on technology to run an efficient, modern restaurant operation, it is imperative that you have fast and reliable Internet connectivity. We will help ensure you get the best connectivity for your needs.
You collect a lot of data in the course of your operations. That is data that you are responsible for keeping safe. We will help you with your cyber security setup, with a view to keeping your data secure, protecting your brand, building trust in your restaurant, and reducing the risk of legal action.
You need to ensure that you safeguard your data just in case you are impacted by anything from a virus or security breach to data corruption or employee sabotage. We will work with you to ensure you have a fast, resilient, and secure backup of your data, ready for when the worst happens.